*Update: You can now submit your photos for warranty requests directly from this page. Upload your photos just below the message box*
We are here to help! If something has broken, doesn’t seem to be working properly or has completely stopped working, please fill out this form to submit a request for repair.
If this is an emergency and it is during our business hours (8am-5pm M-F) you may call the Mark Harris Homes office (256-851-7999) to submit your request.
If this is an after hours emergency, please refer to your warranty binder for the number to call pertaining to your emergency. Requests submitted after hours and over the weekend will be responded to on the following business day. If you had to make an emergency service call over the weekend or after hours, please submit a request form after you have contacted the subcontractor to inform our office that you had an emergency over the weekend or after hours and the repair was completed. This will help us keep track of the issue and follow up on the repair as needed.
*Emergencies include but not limited to: water leak, HVAC unit has stopped working, toilets not working at all, etc. *